Tag: Management

I haven’t ever given a lecture to nursing students before, and thoroughly enjoyed doing so last week. but it was also a bit of an…

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In 1978, I moved away from bureaucracy.  I did so because I was disillusioned with the top-down system and wanted to live away from it. …

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I was a little late last night and nearly missed the Nesta event in London to launch the report they wrote with Osca. But I’m…

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Let me start with a story, which has to be a little obscure to protect the innocent. The government has a Voluntary Repatriation Scheme for…

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The collapse of government contractor Carillion will spread havoc. Sympathy for its creditors may not be overwhelming. But the impact on those who depended on…

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They were surprised. And I was surprised that they were surprised. I was giving a talk to some senior business people and pointed out that…

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Yet another miserable journey home with Southern Rail (power supply problems again, or so they say), I found myself thinking about Britain’s brand new aircraft…

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A symptom of decreasing community participation in public service planning and management is the increasing size of public service organisations.  It has now reached a…

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Some years ago, I was in the room when a consulting firm was pitching a mega-project to the president of research and development at a…

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The story so far. Govia Thameslink won the franchise to run the Southern rail franchise and took over in early 2015. Thanks to their failure…

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In the UK, what happens locally on the ground is not much to do with local political control at the time, either locally or nationally. …

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Those who believe in the decentralisation of public services do so because it is thought that better decisions will be made the closer service users…

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