“The war in Ukraine, lockdowns in China, supply-chain disruptions, and the risk of stagflation are hammering growth,” said David Malpass, president at the World Bank,…
System renewal. Challenging established notions. Reimagining our societies.
System renewal. Challenging established notions. Reimagining our societies.
Tag: Customer Service
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I have been trying to launch some kind of award system over the 18 months or so since the publication of my Tickbox book – really just…
I remember some years ago a TV documentary called ‘why do people hate Ryanair’. I found it so influential that I never flew with them…
I have just finished a call with Vodafone to renew my mobile phone subscription. The gentleman on the other line was very courteous. Maybe more…