This article appeared in The Mail Online
You would think it easy to get things done as a professor in the NHS. Senior doctors are revered, after all: their opinion counts. But try to actually change anything and it’s a different story.
As a consultant gynaecologist and professor, some years ago at the Rosie Hospital — part of Addenbrooke’s in Cambridge, one of the best hospitals in the country — I thought we should change the appointments system in our clinic.
The existing arrangement saw one batch of women called in at 9am, another at 11.30am. I got sick and tired of seeing these patients sitting in the waiting area, getting increasingly fed up.
A woman who comes through the door having been made to wait two hours is understandably angry, tired and resentful, especially if she’s been trying to entertain a screaming three-year-old. You’re not going to get the best account of someone’s medical history in those circumstances.
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