I’ve always been a fan of Private Eye. Forty years ago I worked for the BOC Group. The chairman Sir Leslie Smith would say he’d read…
System renewal. Challenging established notions. Reimagining our societies.
System renewal. Challenging established notions. Reimagining our societies.
Author: John Seddon
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John Seddon wrote to all those people listed as interviewees in the report A Blueprint for Children’s Social Care. Every reply John received stated clearly…
I was astonished to receive a report from the Institute for Government, telling us how digital public services will save £46bn. Leave aside my frequent criticisms of…
Last month, I spent a day hi yu at a public-sector shared services conference in Manchester. The experience moved me to write. I hope it…